Physician Hearing Centers

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Physician Hearing Centers has served Mayfield Heights, OH, and its surrounding communities for several years. We are dedicated to keeping well-informed of the latest improvements in technological advancements in the hearing industry and are committed to offering the most current options to our patients. Our promise is to work closely with our patients to discover where you are having the most difficulty communicating. Then, we will collaborate with you to determine the best solution to increase your ability to hear and understand in the situations you describe.

Because each patient has his own unique hearing experiences and challenges, we developed the SER (Sound Experience Room) fitting system – the first of its kind in the country – to simulate various listening environments and speech so that we can customize your hearing aid settings to your specific needs. This allows our patients to immediately adapt to their new hearing aids before leaving the office, thereby increasing customer satisfaction.

Physician Hearing Centers in Mayfield Heights, OH is committed to offering the most current treatment options to our patients. We provide a full range of diagnostic and preventative hearing healthcare professional services, including hearing aid screening, evaluations, hearing aids sales and rehabilitative and preventative counseling. 

Meet Our Providers

Bert Brown, MD


Dr. Bert Brown has been a practicing ENT physician for over 25 years – devoting his career to helping people with hearing challenges. His expert understanding of the hearing process led to his development of the SER™ Fitting Room, which simulates the real world and allows the patient to experience their improved hearing with their hearing aids as a whole body experience – customizing them to their individual needs. His personal attention and total health approach are key to his success with patients. He’s committed to making sure every solution he prescribes is tailored to their unique lifestyle and needs.

Dr. Brown completed his Bachelor of Arts degree at Northwestern University where he received the Phi Eta Sima and Phi Beta Kappa awards. He earned his Medical Degree from the University of Cincinnati where he was awarded the Christian R Holmes award in ENT. He completed his residency at the University of Pittsburgh Eye & Ear Hospital. Dr Brown’s interests outside of medicine include reading, movies, and ironman triathlon. He is committed to helping his patients take full advantage of the world around them by helping them achieve the best possible hearing health.

Lauren Rollo, Au.D.

Board Certified in Audiology

Dr. Lauren Rollo joined Physician Hearing Centers in 2015. She received her Bachelor of Arts in Speech-Language Pathology and Audiology from The University of Akron and her Doctor of Audiology at The Northeast Ohio Au.D. Consortium. She completed her graduate work in a variety of clinical settings, including her residency at Pittsburgh Ear Associates, a well-respected neurotology practice. Although she is trained in all aspects of audiology, she developed a passion for hearing aids and the personal relationship she builds with her patients in the process. She loves seeing how better hearing can truly enhance someone’s life in all ways.

As a lifelong resident of Ohio, Dr. Rollo grew up in Youngstown, moving to Akron for her education and ultimately started calling Cleveland home over the past several years. She enjoys her family, running, cooking and spending time with her fiancé, Chris, and pets, Maddie and Ollie.

Alison Lipp Au.D.

Dr. Alison Lipp joined Physician Hearing Centers in August, 2017. She received her Bachelor of Arts in Speech and Hearing Science from The Ohio State University in 2013 and her Doctorate in Audiology at Rush University in 2017. Dr. Lipp has had various classroom and clinical experiences, including placements at Rush University Medical Center, University of Chicago Medical Center and ProMedica Audiology. These opportunities have enabled her to become a well-rounded clinician with a passion for diagnostics. She enjoys following patients on their hearing healthcare journey and helping to make a real and lasting difference in the quality of their lives.

Dr. Lipp is a lifelong Clevelander and is thrilled to begin her professional career in her hometown. She enjoys traveling, exercising, cooking, and cheering on her favorite sports teams.